Terms & Conditions | Ranesa <\/title>\r\n<meta name=\"description\" content=\"Terms and Conditions for Ranesa Pvt BD travel, visa, flight, hotel and consultancy services.\">\r\n\r\n<style>\r\n:root{\r\n --primary:#0b3b66;\r\n --primary2:#1266a5;\r\n --accent:#f5a623;\r\n --dark:#102a43;\r\n --text:#52606d;\r\n --light:#f5f8fb;\r\n --white:#ffffff;\r\n --border:#e5eaf0;\r\n --shadow:0 15px 45px rgba(16,42,67,.08);\r\n}\r\n\r\n*{\r\n box-sizing:border-box;\r\n}\r\n\r\nhtml{\r\n scroll-behavior:smooth;\r\n}\r\n\r\nbody{\r\n margin:0;\r\n padding:0;\r\n font-family:Arial,Helvetica,sans-serif;\r\n background:var(--light);\r\n color:var(--text);\r\n line-height:1.8;\r\n}\r\n\r\n.container{\r\n width:min(1180px,92%);\r\n margin:auto;\r\n}\r\n\r\n\/* HERO *\/\r\n\r\n.hero{\r\n background-color: #0F3256;\r\n \r\n height: 650px;\r\n color:white;\r\n padding:80px 0 90px;\r\n}\r\n\r\n.breadcrumb{\r\n font-size:13px;\r\n color:#b9d5e9;\r\n margin-bottom:22px;\r\n margin-top: 100px;\r\n}\r\n\r\n.breadcrumb span{\r\n color:#fff;\r\n}\r\n\r\n.hero h1{\r\n font-size:55px;\r\n line-height:1.05;\r\n letter-spacing:-2px;\r\n margin:0 0 20px;\r\n \r\n}\r\n\r\n.hero-description{\r\n max-width:720px;\r\n font-size:18px;\r\n color:#dcecf8;\r\n margin:0;\r\n}\r\n\r\n.updated{\r\n display:inline-flex;\r\n margin-top:27px;\r\n padding:9px 17px;\r\n border:1px solid rgba(255,255,255,.22);\r\n background:rgba(255,255,255,.1);\r\n border-radius:30px;\r\n font-size:13px;\r\n}\r\n\r\n\/* MAIN *\/\r\n\r\n.main{\r\n padding:55px 0 75px;\r\n}\r\n\r\n.layout{\r\n display:grid;\r\n grid-template-columns:270px 1fr;\r\n gap:35px;\r\n align-items:start;\r\n}\r\n\r\n\/* SIDEBAR *\/\r\n\r\n.sidebar{\r\n position:sticky;\r\n top:30px;\r\n}\r\n\r\n.toc{\r\n background:white;\r\n border:1px solid var(--border);\r\n border-radius:17px;\r\n padding:22px;\r\n box-shadow:var(--shadow);\r\n}\r\n\r\n.toc-title{\r\n font-size:15px;\r\n color:var(--dark);\r\n font-weight:800;\r\n margin-bottom:13px;\r\n}\r\n\r\n.toc a{\r\n display:block;\r\n padding:8px 11px;\r\n border-radius:7px;\r\n color:#64748b;\r\n font-size:13px;\r\n transition:.2s;\r\n}\r\n\r\n.toc a:hover{\r\n background:#edf6fd;\r\n color:var(--primary2);\r\n}\r\n\r\n\/* CONTENT *\/\r\n\r\n.content{\r\n background:white;\r\n border:1px solid var(--border);\r\n border-radius:20px;\r\n padding:45px;\r\n box-shadow:var(--shadow);\r\n}\r\n\r\n.intro{\r\n font-size:17px;\r\n color:#52606d;\r\n padding-bottom:30px;\r\n border-bottom:1px solid var(--border);\r\n margin:0;\r\n}\r\n\r\n.section{\r\n padding:34px 0;\r\n border-bottom:1px solid var(--border);\r\n scroll-margin-top:30px;\r\n}\r\n\r\n.section:last-child{\r\n border-bottom:0;\r\n padding-bottom:5px;\r\n}\r\n\r\n.section-number{\r\n color:var(--primary2);\r\n font-size:12px;\r\n font-weight:800;\r\n letter-spacing:1.5px;\r\n}\r\n\r\n.section h2{\r\n color:var(--dark);\r\n font-size:27px;\r\n line-height:1.3;\r\n margin:6px 0 14px;\r\n}\r\n\r\n.section p{\r\n margin:0 0 14px;\r\n}\r\n\r\n.section ul{\r\n margin:12px 0 0 21px;\r\n}\r\n\r\n.section li{\r\n margin-bottom:6px;\r\n}\r\n.section{\r\n scroll-margin-top:120px;\r\n}\r\n\r\n\/* NOTICE *\/\r\n\r\n.notice{\r\n background:#eff7ff;\r\n border:1px solid #d6e9fa;\r\n border-left:4px solid var(--primary2);\r\n padding:18px 20px;\r\n border-radius:10px;\r\n margin:20px 0;\r\n}\r\n\r\n.warning{\r\n background:#fff8e8;\r\n border:1px solid #f5dfaa;\r\n border-left:4px solid var(--accent);\r\n padding:18px 20px;\r\n border-radius:10px;\r\n margin:20px 0;\r\n}\r\n\r\n\/* BOTTOM CTA *\/\r\n\r\n.cta{\r\n margin:0 auto 70px;\r\n background:linear-gradient(135deg,#062844,#1266a5);\r\n border-radius:22px;\r\n padding:42px 45px;\r\n color:white;\r\n display:flex;\r\n align-items:center;\r\n justify-content:space-between;\r\n gap:25px;\r\n box-shadow:0 18px 50px rgba(8,55,91,.18);\r\n}\r\n\r\n.cta h2{\r\n color:white;\r\n font-size:28px;\r\n margin:0 0 5px;\r\n}\r\n\r\n.cta p{\r\n color:#d8eaf7;\r\n margin:0;\r\n}\r\n\r\n.cta-button{\r\n background:white;\r\n color:var(--primary);\r\n padding:13px 21px;\r\n border-radius:9px;\r\n font-weight:800;\r\n white-space:nowrap;\r\n}\r\n\r\n\/* MOBILE *\/\r\n\r\n@media(max-width:850px){\r\n\r\n .hero{\r\n padding:58px 0 65px;\r\n }\r\n\r\n .layout{\r\n grid-template-columns:1fr;\r\n }\r\n\r\n .sidebar{\r\n position:static;\r\n }\r\n\r\n .toc{\r\n margin-bottom:5px;\r\n }\r\n\r\n .content{\r\n padding:27px 21px;\r\n }\r\n\r\n .section h2{\r\n font-size:23px;\r\n }\r\n\r\n .cta{\r\n flex-direction:column;\r\n align-items:flex-start;\r\n padding:30px 25px;\r\n }\r\n}\r\n\r\n@media(max-width:480px){\r\n\r\n .hero h1{\r\n font-size:40px;\r\n letter-spacing:-1px;\r\n }\r\n\r\n .hero-description{\r\n font-size:15px;\r\n }\r\n\r\n .content{\r\n border-radius:15px;\r\n }\r\n\r\n .cta{\r\n border-radius:15px;\r\n }\r\n}\r\n<\/style>\r\n<\/head>\r\n\r\n<body>\r\n\r\n\r\n\r\n<header class=\"hero\">\r\n <div class=\"container\">\r\n\r\n <div class=\"breadcrumb\">\r\n Home \/ <span>Terms & Conditions<\/span>\r\n <\/div>\r\n\r\n <h1>Terms & Conditions<\/h1>\r\n\r\n <p class=\"hero-description\">\r\n Please read these terms carefully before using our visa,\r\n travel, flight, hotel, tour or consultancy services.\r\n <\/p>\r\n\r\n <div class=\"updated\">\r\n Last Updated: 01 November 2026\r\n <\/div>\r\n\r\n <\/div>\r\n<\/header>\r\n\r\n\r\n\r\n\r\n<main class=\"main\">\r\n\r\n<div class=\"container layout\">\r\n\r\n \r\n\r\n <aside class=\"sidebar\">\r\n\r\n <div class=\"toc\">\r\n\r\n <div class=\"toc-title\">\r\n On This Page\r\n <\/div>\r\n\r\n <a href=\"#general\">\r\n 01 \u2014 General Terms\r\n <\/a>\r\n\r\n <a href=\"#booking\">\r\n 02 \u2014 Booking\r\n <\/a>\r\n\r\n <a href=\"#payment\">\r\n 03 \u2014 Payment\r\n <\/a>\r\n\r\n <a href=\"#cancellation\">\r\n 04 \u2014 Cancellation\r\n <\/a>\r\n\r\n <a href=\"#visa\">\r\n 05 \u2014 Visa Processing\r\n <\/a>\r\n\r\n <a href=\"#flights\">\r\n 06 \u2014 Flights\r\n <\/a>\r\n\r\n <a href=\"#hotel\">\r\n 07 \u2014 Hotel\r\n <\/a>\r\n\r\n <a href=\"#responsibility\">\r\n 08 \u2014 Traveler Responsibility\r\n <\/a>\r\n\r\n <a href=\"#liability\">\r\n 09 \u2014 Liability\r\n <\/a>\r\n\r\n <a href=\"#changes\">\r\n 10 \u2014 Changes\r\n <\/a>\r\n\r\n <a href=\"#privacy\">\r\n 11 \u2014 Privacy\r\n <\/a>\r\n\r\n <a href=\"#law\">\r\n 12 \u2014 Governing Law\r\n <\/a>\r\n\r\n <\/div>\r\n\r\n <\/aside>\r\n\r\n\r\n \r\n\r\n <article class=\"content\">\r\n\r\n <p class=\"intro\">\r\n These Terms & Conditions govern the use of services provided by\r\n <strong>Ranesa consultancy firm<\/strong>. By booking or using any of our\r\n services, you acknowledge that you have read, understood and\r\n agreed to these Terms & Conditions.\r\n <\/p>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"general\">\r\n\r\n <div class=\"section-number\">\r\n 01 \u2014 GENERAL TERMS\r\n <\/div>\r\n\r\n <h2>\r\n General Terms & Conditions\r\n <\/h2>\r\n\r\n <p>\r\n Ranesa consultancy firm provides travel-related services including\r\n visa assistance, air ticketing, hotel reservations,\r\n tour packages, travel consultancy and related support\r\n services.\r\n <\/p>\r\n\r\n <p>\r\n All services are subject to availability, supplier\r\n policies, airline rules, embassy requirements and\r\n applicable laws.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Prices and availability may change before confirmation.<\/li>\r\n <li>Services are confirmed only after required payment and documents are received.<\/li>\r\n <li>All information supplied by the customer must be accurate.<\/li>\r\n <li>Third-party service providers may have additional terms.<\/li>\r\n <\/ul>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"booking\">\r\n\r\n <div class=\"section-number\">\r\n 02 \u2014 BOOKING\r\n <\/div>\r\n\r\n <h2>\r\n Booking & Reservation\r\n <\/h2>\r\n\r\n <p>\r\n A booking request does not automatically guarantee\r\n confirmation. A reservation becomes confirmed after\r\n the required payment, documents and confirmation from\r\n the relevant service provider.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Customers must check names, dates and passport details carefully.<\/li>\r\n <li>Incorrect information may result in additional charges.<\/li>\r\n <li>Special requests are subject to availability.<\/li>\r\n <li>Confirmation details should be reviewed immediately after receipt.<\/li>\r\n <\/ul>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"payment\">\r\n\r\n <div class=\"section-number\">\r\n 03 \u2014 PAYMENT\r\n <\/div>\r\n\r\n <h2>\r\n Payment Policy\r\n <\/h2>\r\n\r\n <p>\r\n Payment requirements vary depending on the selected\r\n service. Customers must complete payment within the\r\n deadline communicated at the time of booking.\r\n <\/p>\r\n\r\n <div class=\"notice\">\r\n\r\n <strong>Payment Notice<\/strong><br>\r\n\r\n Bank charges, payment gateway fees, currency conversion\r\n charges, government fees and third-party charges may\r\n apply where applicable.\r\n\r\n <\/div>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"cancellation\">\r\n\r\n <div class=\"section-number\">\r\n 04 \u2014 CANCELLATION\r\n <\/div>\r\n\r\n <h2>\r\n Cancellation & Refund Policy\r\n <\/h2>\r\n\r\n <p>\r\n Cancellation and refund conditions depend on the specific\r\n service and the policies of the airline, hotel, tour\r\n operator, embassy or other supplier.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Some bookings may be completely non-refundable.<\/li>\r\n <li>Cancellation fees may apply.<\/li>\r\n <li>Service and processing fees may be non-refundable.<\/li>\r\n <li>Embassy and government fees are generally non-refundable.<\/li>\r\n <li>Refund processing time depends on the relevant supplier.<\/li>\r\n <\/ul>\r\n\r\n <div class=\"warning\">\r\n\r\n <strong>Important:<\/strong>\r\n\r\n Customers should confirm the cancellation and refund\r\n conditions before making payment.\r\n\r\n <\/div>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"visa\">\r\n\r\n <div class=\"section-number\">\r\n 05 \u2014 VISA\r\n <\/div>\r\n\r\n <h2>\r\n Visa Processing & Disclaimer\r\n <\/h2>\r\n\r\n <p>\r\n Ranesa consultancy firm may assist customers with visa application\r\n preparation, documentation and submission. However,\r\n the final decision is made solely by the relevant embassy,\r\n consulate or immigration authority.\r\n <\/p>\r\n\r\n <div class=\"notice\">\r\n\r\n <strong>Visa Approval Is Not Guaranteed.<\/strong>\r\n <br><br>\r\n\r\n Ranesa consultancy firm does not guarantee visa approval,\r\n immigration approval, work permits, admission or any\r\n other government authorization.\r\n\r\n <\/div>\r\n\r\n <p>\r\n Applicants must provide genuine, complete and accurate\r\n documents. Additional documents, interviews or information\r\n may be requested by the relevant authority.\r\n <\/p>\r\n\r\n <p>\r\n Visa refusal, administrative processing, embassy delays\r\n or changes in immigration policy are outside our control.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"flights\">\r\n\r\n <div class=\"section-number\">\r\n 06 \u2014 FLIGHTS\r\n <\/div>\r\n\r\n <h2>\r\n Flight & Airline Services\r\n <\/h2>\r\n\r\n <p>\r\n Flight schedules, fares, baggage allowances, cancellation\r\n conditions and ticket restrictions are determined by the\r\n respective airline.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Airlines may change schedules or flight times.<\/li>\r\n <li>Baggage rules vary by airline and fare type.<\/li>\r\n <li>Customers should verify flight details before departure.<\/li>\r\n <li>Airline penalties may apply for changes or cancellations.<\/li>\r\n <\/ul>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"hotel\">\r\n\r\n <div class=\"section-number\">\r\n 07 \u2014 HOTEL\r\n <\/div>\r\n\r\n <h2>\r\n Hotel & Accommodation\r\n <\/h2>\r\n\r\n <p>\r\n Hotel room categories, facilities, check-in times,\r\n check-out times and cancellation policies vary by property.\r\n <\/p>\r\n\r\n <p>\r\n Special requests such as early check-in, late check-out,\r\n extra beds or room preferences are subject to hotel\r\n availability and may involve additional charges.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"responsibility\">\r\n\r\n <div class=\"section-number\">\r\n 08 \u2014 TRAVELER RESPONSIBILITY\r\n <\/div>\r\n\r\n <h2>\r\n Customer & Traveler Responsibility\r\n <\/h2>\r\n\r\n <p>\r\n Customers are responsible for ensuring that they have\r\n all documents required for their journey.\r\n <\/p>\r\n\r\n <ul>\r\n <li>A valid passport.<\/li>\r\n <li>Required visa or travel authorization.<\/li>\r\n <li>Travel insurance where required or recommended.<\/li>\r\n <li>Correct flight and hotel information.<\/li>\r\n <li>Compliance with destination-country laws.<\/li>\r\n <\/ul>\r\n\r\n <p>\r\n Customers must immediately notify us if any information\r\n supplied during the booking process changes.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"liability\">\r\n\r\n <div class=\"section-number\">\r\n 09 \u2014 LIABILITY\r\n <\/div>\r\n\r\n <h2>\r\n Limitation of Liability\r\n <\/h2>\r\n\r\n <p>\r\n Ranesa consultancy firm is not responsible for losses, delays,\r\n cancellations or additional expenses caused by\r\n circumstances outside our reasonable control.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Visa refusal or immigration decisions.<\/li>\r\n <li>Government or embassy actions.<\/li>\r\n <li>Airline schedule changes.<\/li>\r\n <li>Natural disasters or severe weather.<\/li>\r\n <li>Political or regulatory changes.<\/li>\r\n <li>Third-party service failures.<\/li>\r\n <li>Incorrect information supplied by customers.<\/li>\r\n <\/ul>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"changes\">\r\n\r\n <div class=\"section-number\">\r\n 10 \u2014 CHANGES\r\n <\/div>\r\n\r\n <h2>\r\n Changes to These Terms\r\n <\/h2>\r\n\r\n <p>\r\n We reserve the right to update or modify these Terms &\r\n Conditions when necessary. Changes will be published\r\n on this page and the updated date will be revised accordingly.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"privacy\">\r\n\r\n <div class=\"section-number\">\r\n 11 \u2014 PRIVACY\r\n <\/div>\r\n\r\n <h2>\r\n Privacy & Customer Information\r\n <\/h2>\r\n\r\n <p>\r\n We may collect customer information required to provide\r\n our services, including information necessary for visa\r\n processing, ticketing, hotel booking and travel arrangements.\r\n <\/p>\r\n\r\n <p>\r\n Where necessary, information may be shared with airlines,\r\n hotels, embassies, consulates, government authorities,\r\n payment providers or other service providers involved\r\n in delivering the requested service.\r\n <\/p>\r\n\r\n <p>\r\n Customers should also review our Privacy Policy for\r\n additional information regarding personal data.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"law\">\r\n\r\n <div class=\"section-number\">\r\n 12 \u2014 GOVERNING LAW\r\n <\/div>\r\n\r\n <h2>\r\n Governing Law & Jurisdiction\r\n <\/h2>\r\n\r\n <p>\r\n These Terms & Conditions shall be governed and interpreted\r\n in accordance with the applicable laws of Bangladesh.\r\n <\/p>\r\n\r\n <p>\r\n Any dispute arising in connection with these Terms shall\r\n be subject to the jurisdiction of the competent courts\r\n of Bangladesh, subject to applicable law.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n <\/article>\r\n\r\n<\/div>\r\n\r\n<\/main>\r\n\r\n\r\n\r\n\r\n<section class=\"container\">\r\n\r\n <div class=\"cta\">\r\n\r\n <div>\r\n\r\n <h2>\r\n Have Questions?\r\n <\/h2>\r\n\r\n <p>\r\n Need clarification about a booking, visa service\r\n or these terms? Our team is here to help.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n <a\r\n href=\"https:\/\/ranesapvtbd.com\/?page_id=156\"\r\n class=\"cta-button\"\r\n >\r\n Contact Us \u2192\r\n <\/a>\r\n\r\n <\/div>\r\n\r\n<\/section>\r\n\r\n<\/body>\r\n<\/html>\r\n\r\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms & Conditions | Ranesa Home \/ Terms & Conditions Terms & Conditions Please read these terms carefully before using our visa, travel, flight, hotel, tour or consultancy services. Last Updated: 01 November 2026 On This Page 01 \u2014 General Terms 02 \u2014 Booking 03 \u2014 Payment 04 \u2014 Cancellation 05 \u2014 Visa Processing 06 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-169","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/pages\/169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=169"}],"version-history":[{"count":100,"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/pages\/169\/revisions"}],"predecessor-version":[{"id":1784,"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/pages\/169\/revisions\/1784"}],"wp:attachment":[{"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\n\r\nTerms & Conditions | Ranesa <\/title>\r\n<meta name=\"description\" content=\"Terms and Conditions for Ranesa Pvt BD travel, visa, flight, hotel and consultancy services.\">\r\n\r\n<style>\r\n:root{\r\n --primary:#0b3b66;\r\n --primary2:#1266a5;\r\n --accent:#f5a623;\r\n --dark:#102a43;\r\n --text:#52606d;\r\n --light:#f5f8fb;\r\n --white:#ffffff;\r\n --border:#e5eaf0;\r\n --shadow:0 15px 45px rgba(16,42,67,.08);\r\n}\r\n\r\n*{\r\n box-sizing:border-box;\r\n}\r\n\r\nhtml{\r\n scroll-behavior:smooth;\r\n}\r\n\r\nbody{\r\n margin:0;\r\n padding:0;\r\n font-family:Arial,Helvetica,sans-serif;\r\n background:var(--light);\r\n color:var(--text);\r\n line-height:1.8;\r\n}\r\n\r\n.container{\r\n width:min(1180px,92%);\r\n margin:auto;\r\n}\r\n\r\n\/* HERO *\/\r\n\r\n.hero{\r\n background-color: #0F3256;\r\n \r\n height: 650px;\r\n color:white;\r\n padding:80px 0 90px;\r\n}\r\n\r\n.breadcrumb{\r\n font-size:13px;\r\n color:#b9d5e9;\r\n margin-bottom:22px;\r\n margin-top: 100px;\r\n}\r\n\r\n.breadcrumb span{\r\n color:#fff;\r\n}\r\n\r\n.hero h1{\r\n font-size:55px;\r\n line-height:1.05;\r\n letter-spacing:-2px;\r\n margin:0 0 20px;\r\n \r\n}\r\n\r\n.hero-description{\r\n max-width:720px;\r\n font-size:18px;\r\n color:#dcecf8;\r\n margin:0;\r\n}\r\n\r\n.updated{\r\n display:inline-flex;\r\n margin-top:27px;\r\n padding:9px 17px;\r\n border:1px solid rgba(255,255,255,.22);\r\n background:rgba(255,255,255,.1);\r\n border-radius:30px;\r\n font-size:13px;\r\n}\r\n\r\n\/* MAIN *\/\r\n\r\n.main{\r\n padding:55px 0 75px;\r\n}\r\n\r\n.layout{\r\n display:grid;\r\n grid-template-columns:270px 1fr;\r\n gap:35px;\r\n align-items:start;\r\n}\r\n\r\n\/* SIDEBAR *\/\r\n\r\n.sidebar{\r\n position:sticky;\r\n top:30px;\r\n}\r\n\r\n.toc{\r\n background:white;\r\n border:1px solid var(--border);\r\n border-radius:17px;\r\n padding:22px;\r\n box-shadow:var(--shadow);\r\n}\r\n\r\n.toc-title{\r\n font-size:15px;\r\n color:var(--dark);\r\n font-weight:800;\r\n margin-bottom:13px;\r\n}\r\n\r\n.toc a{\r\n display:block;\r\n padding:8px 11px;\r\n border-radius:7px;\r\n color:#64748b;\r\n font-size:13px;\r\n transition:.2s;\r\n}\r\n\r\n.toc a:hover{\r\n background:#edf6fd;\r\n color:var(--primary2);\r\n}\r\n\r\n\/* CONTENT *\/\r\n\r\n.content{\r\n background:white;\r\n border:1px solid var(--border);\r\n border-radius:20px;\r\n padding:45px;\r\n box-shadow:var(--shadow);\r\n}\r\n\r\n.intro{\r\n font-size:17px;\r\n color:#52606d;\r\n padding-bottom:30px;\r\n border-bottom:1px solid var(--border);\r\n margin:0;\r\n}\r\n\r\n.section{\r\n padding:34px 0;\r\n border-bottom:1px solid var(--border);\r\n scroll-margin-top:30px;\r\n}\r\n\r\n.section:last-child{\r\n border-bottom:0;\r\n padding-bottom:5px;\r\n}\r\n\r\n.section-number{\r\n color:var(--primary2);\r\n font-size:12px;\r\n font-weight:800;\r\n letter-spacing:1.5px;\r\n}\r\n\r\n.section h2{\r\n color:var(--dark);\r\n font-size:27px;\r\n line-height:1.3;\r\n margin:6px 0 14px;\r\n}\r\n\r\n.section p{\r\n margin:0 0 14px;\r\n}\r\n\r\n.section ul{\r\n margin:12px 0 0 21px;\r\n}\r\n\r\n.section li{\r\n margin-bottom:6px;\r\n}\r\n.section{\r\n scroll-margin-top:120px;\r\n}\r\n\r\n\/* NOTICE *\/\r\n\r\n.notice{\r\n background:#eff7ff;\r\n border:1px solid #d6e9fa;\r\n border-left:4px solid var(--primary2);\r\n padding:18px 20px;\r\n border-radius:10px;\r\n margin:20px 0;\r\n}\r\n\r\n.warning{\r\n background:#fff8e8;\r\n border:1px solid #f5dfaa;\r\n border-left:4px solid var(--accent);\r\n padding:18px 20px;\r\n border-radius:10px;\r\n margin:20px 0;\r\n}\r\n\r\n\/* BOTTOM CTA *\/\r\n\r\n.cta{\r\n margin:0 auto 70px;\r\n background:linear-gradient(135deg,#062844,#1266a5);\r\n border-radius:22px;\r\n padding:42px 45px;\r\n color:white;\r\n display:flex;\r\n align-items:center;\r\n justify-content:space-between;\r\n gap:25px;\r\n box-shadow:0 18px 50px rgba(8,55,91,.18);\r\n}\r\n\r\n.cta h2{\r\n color:white;\r\n font-size:28px;\r\n margin:0 0 5px;\r\n}\r\n\r\n.cta p{\r\n color:#d8eaf7;\r\n margin:0;\r\n}\r\n\r\n.cta-button{\r\n background:white;\r\n color:var(--primary);\r\n padding:13px 21px;\r\n border-radius:9px;\r\n font-weight:800;\r\n white-space:nowrap;\r\n}\r\n\r\n\/* MOBILE *\/\r\n\r\n@media(max-width:850px){\r\n\r\n .hero{\r\n padding:58px 0 65px;\r\n }\r\n\r\n .layout{\r\n grid-template-columns:1fr;\r\n }\r\n\r\n .sidebar{\r\n position:static;\r\n }\r\n\r\n .toc{\r\n margin-bottom:5px;\r\n }\r\n\r\n .content{\r\n padding:27px 21px;\r\n }\r\n\r\n .section h2{\r\n font-size:23px;\r\n }\r\n\r\n .cta{\r\n flex-direction:column;\r\n align-items:flex-start;\r\n padding:30px 25px;\r\n }\r\n}\r\n\r\n@media(max-width:480px){\r\n\r\n .hero h1{\r\n font-size:40px;\r\n letter-spacing:-1px;\r\n }\r\n\r\n .hero-description{\r\n font-size:15px;\r\n }\r\n\r\n .content{\r\n border-radius:15px;\r\n }\r\n\r\n .cta{\r\n border-radius:15px;\r\n }\r\n}\r\n<\/style>\r\n<\/head>\r\n\r\n<body>\r\n\r\n\r\n\r\n<header class=\"hero\">\r\n <div class=\"container\">\r\n\r\n <div class=\"breadcrumb\">\r\n Home \/ <span>Terms & Conditions<\/span>\r\n <\/div>\r\n\r\n <h1>Terms & Conditions<\/h1>\r\n\r\n <p class=\"hero-description\">\r\n Please read these terms carefully before using our visa,\r\n travel, flight, hotel, tour or consultancy services.\r\n <\/p>\r\n\r\n <div class=\"updated\">\r\n Last Updated: 01 November 2026\r\n <\/div>\r\n\r\n <\/div>\r\n<\/header>\r\n\r\n\r\n\r\n\r\n<main class=\"main\">\r\n\r\n<div class=\"container layout\">\r\n\r\n \r\n\r\n <aside class=\"sidebar\">\r\n\r\n <div class=\"toc\">\r\n\r\n <div class=\"toc-title\">\r\n On This Page\r\n <\/div>\r\n\r\n <a href=\"#general\">\r\n 01 \u2014 General Terms\r\n <\/a>\r\n\r\n <a href=\"#booking\">\r\n 02 \u2014 Booking\r\n <\/a>\r\n\r\n <a href=\"#payment\">\r\n 03 \u2014 Payment\r\n <\/a>\r\n\r\n <a href=\"#cancellation\">\r\n 04 \u2014 Cancellation\r\n <\/a>\r\n\r\n <a href=\"#visa\">\r\n 05 \u2014 Visa Processing\r\n <\/a>\r\n\r\n <a href=\"#flights\">\r\n 06 \u2014 Flights\r\n <\/a>\r\n\r\n <a href=\"#hotel\">\r\n 07 \u2014 Hotel\r\n <\/a>\r\n\r\n <a href=\"#responsibility\">\r\n 08 \u2014 Traveler Responsibility\r\n <\/a>\r\n\r\n <a href=\"#liability\">\r\n 09 \u2014 Liability\r\n <\/a>\r\n\r\n <a href=\"#changes\">\r\n 10 \u2014 Changes\r\n <\/a>\r\n\r\n <a href=\"#privacy\">\r\n 11 \u2014 Privacy\r\n <\/a>\r\n\r\n <a href=\"#law\">\r\n 12 \u2014 Governing Law\r\n <\/a>\r\n\r\n <\/div>\r\n\r\n <\/aside>\r\n\r\n\r\n \r\n\r\n <article class=\"content\">\r\n\r\n <p class=\"intro\">\r\n These Terms & Conditions govern the use of services provided by\r\n <strong>Ranesa consultancy firm<\/strong>. By booking or using any of our\r\n services, you acknowledge that you have read, understood and\r\n agreed to these Terms & Conditions.\r\n <\/p>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"general\">\r\n\r\n <div class=\"section-number\">\r\n 01 \u2014 GENERAL TERMS\r\n <\/div>\r\n\r\n <h2>\r\n General Terms & Conditions\r\n <\/h2>\r\n\r\n <p>\r\n Ranesa consultancy firm provides travel-related services including\r\n visa assistance, air ticketing, hotel reservations,\r\n tour packages, travel consultancy and related support\r\n services.\r\n <\/p>\r\n\r\n <p>\r\n All services are subject to availability, supplier\r\n policies, airline rules, embassy requirements and\r\n applicable laws.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Prices and availability may change before confirmation.<\/li>\r\n <li>Services are confirmed only after required payment and documents are received.<\/li>\r\n <li>All information supplied by the customer must be accurate.<\/li>\r\n <li>Third-party service providers may have additional terms.<\/li>\r\n <\/ul>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"booking\">\r\n\r\n <div class=\"section-number\">\r\n 02 \u2014 BOOKING\r\n <\/div>\r\n\r\n <h2>\r\n Booking & Reservation\r\n <\/h2>\r\n\r\n <p>\r\n A booking request does not automatically guarantee\r\n confirmation. A reservation becomes confirmed after\r\n the required payment, documents and confirmation from\r\n the relevant service provider.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Customers must check names, dates and passport details carefully.<\/li>\r\n <li>Incorrect information may result in additional charges.<\/li>\r\n <li>Special requests are subject to availability.<\/li>\r\n <li>Confirmation details should be reviewed immediately after receipt.<\/li>\r\n <\/ul>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"payment\">\r\n\r\n <div class=\"section-number\">\r\n 03 \u2014 PAYMENT\r\n <\/div>\r\n\r\n <h2>\r\n Payment Policy\r\n <\/h2>\r\n\r\n <p>\r\n Payment requirements vary depending on the selected\r\n service. Customers must complete payment within the\r\n deadline communicated at the time of booking.\r\n <\/p>\r\n\r\n <div class=\"notice\">\r\n\r\n <strong>Payment Notice<\/strong><br>\r\n\r\n Bank charges, payment gateway fees, currency conversion\r\n charges, government fees and third-party charges may\r\n apply where applicable.\r\n\r\n <\/div>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"cancellation\">\r\n\r\n <div class=\"section-number\">\r\n 04 \u2014 CANCELLATION\r\n <\/div>\r\n\r\n <h2>\r\n Cancellation & Refund Policy\r\n <\/h2>\r\n\r\n <p>\r\n Cancellation and refund conditions depend on the specific\r\n service and the policies of the airline, hotel, tour\r\n operator, embassy or other supplier.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Some bookings may be completely non-refundable.<\/li>\r\n <li>Cancellation fees may apply.<\/li>\r\n <li>Service and processing fees may be non-refundable.<\/li>\r\n <li>Embassy and government fees are generally non-refundable.<\/li>\r\n <li>Refund processing time depends on the relevant supplier.<\/li>\r\n <\/ul>\r\n\r\n <div class=\"warning\">\r\n\r\n <strong>Important:<\/strong>\r\n\r\n Customers should confirm the cancellation and refund\r\n conditions before making payment.\r\n\r\n <\/div>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"visa\">\r\n\r\n <div class=\"section-number\">\r\n 05 \u2014 VISA\r\n <\/div>\r\n\r\n <h2>\r\n Visa Processing & Disclaimer\r\n <\/h2>\r\n\r\n <p>\r\n Ranesa consultancy firm may assist customers with visa application\r\n preparation, documentation and submission. However,\r\n the final decision is made solely by the relevant embassy,\r\n consulate or immigration authority.\r\n <\/p>\r\n\r\n <div class=\"notice\">\r\n\r\n <strong>Visa Approval Is Not Guaranteed.<\/strong>\r\n <br><br>\r\n\r\n Ranesa consultancy firm does not guarantee visa approval,\r\n immigration approval, work permits, admission or any\r\n other government authorization.\r\n\r\n <\/div>\r\n\r\n <p>\r\n Applicants must provide genuine, complete and accurate\r\n documents. Additional documents, interviews or information\r\n may be requested by the relevant authority.\r\n <\/p>\r\n\r\n <p>\r\n Visa refusal, administrative processing, embassy delays\r\n or changes in immigration policy are outside our control.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"flights\">\r\n\r\n <div class=\"section-number\">\r\n 06 \u2014 FLIGHTS\r\n <\/div>\r\n\r\n <h2>\r\n Flight & Airline Services\r\n <\/h2>\r\n\r\n <p>\r\n Flight schedules, fares, baggage allowances, cancellation\r\n conditions and ticket restrictions are determined by the\r\n respective airline.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Airlines may change schedules or flight times.<\/li>\r\n <li>Baggage rules vary by airline and fare type.<\/li>\r\n <li>Customers should verify flight details before departure.<\/li>\r\n <li>Airline penalties may apply for changes or cancellations.<\/li>\r\n <\/ul>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"hotel\">\r\n\r\n <div class=\"section-number\">\r\n 07 \u2014 HOTEL\r\n <\/div>\r\n\r\n <h2>\r\n Hotel & Accommodation\r\n <\/h2>\r\n\r\n <p>\r\n Hotel room categories, facilities, check-in times,\r\n check-out times and cancellation policies vary by property.\r\n <\/p>\r\n\r\n <p>\r\n Special requests such as early check-in, late check-out,\r\n extra beds or room preferences are subject to hotel\r\n availability and may involve additional charges.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"responsibility\">\r\n\r\n <div class=\"section-number\">\r\n 08 \u2014 TRAVELER RESPONSIBILITY\r\n <\/div>\r\n\r\n <h2>\r\n Customer & Traveler Responsibility\r\n <\/h2>\r\n\r\n <p>\r\n Customers are responsible for ensuring that they have\r\n all documents required for their journey.\r\n <\/p>\r\n\r\n <ul>\r\n <li>A valid passport.<\/li>\r\n <li>Required visa or travel authorization.<\/li>\r\n <li>Travel insurance where required or recommended.<\/li>\r\n <li>Correct flight and hotel information.<\/li>\r\n <li>Compliance with destination-country laws.<\/li>\r\n <\/ul>\r\n\r\n <p>\r\n Customers must immediately notify us if any information\r\n supplied during the booking process changes.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"liability\">\r\n\r\n <div class=\"section-number\">\r\n 09 \u2014 LIABILITY\r\n <\/div>\r\n\r\n <h2>\r\n Limitation of Liability\r\n <\/h2>\r\n\r\n <p>\r\n Ranesa consultancy firm is not responsible for losses, delays,\r\n cancellations or additional expenses caused by\r\n circumstances outside our reasonable control.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Visa refusal or immigration decisions.<\/li>\r\n <li>Government or embassy actions.<\/li>\r\n <li>Airline schedule changes.<\/li>\r\n <li>Natural disasters or severe weather.<\/li>\r\n <li>Political or regulatory changes.<\/li>\r\n <li>Third-party service failures.<\/li>\r\n <li>Incorrect information supplied by customers.<\/li>\r\n <\/ul>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"changes\">\r\n\r\n <div class=\"section-number\">\r\n 10 \u2014 CHANGES\r\n <\/div>\r\n\r\n <h2>\r\n Changes to These Terms\r\n <\/h2>\r\n\r\n <p>\r\n We reserve the right to update or modify these Terms &\r\n Conditions when necessary. Changes will be published\r\n on this page and the updated date will be revised accordingly.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"privacy\">\r\n\r\n <div class=\"section-number\">\r\n 11 \u2014 PRIVACY\r\n <\/div>\r\n\r\n <h2>\r\n Privacy & Customer Information\r\n <\/h2>\r\n\r\n <p>\r\n We may collect customer information required to provide\r\n our services, including information necessary for visa\r\n processing, ticketing, hotel booking and travel arrangements.\r\n <\/p>\r\n\r\n <p>\r\n Where necessary, information may be shared with airlines,\r\n hotels, embassies, consulates, government authorities,\r\n payment providers or other service providers involved\r\n in delivering the requested service.\r\n <\/p>\r\n\r\n <p>\r\n Customers should also review our Privacy Policy for\r\n additional information regarding personal data.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n\r\n \r\n\r\n <section class=\"section\" id=\"law\">\r\n\r\n <div class=\"section-number\">\r\n 12 \u2014 GOVERNING LAW\r\n <\/div>\r\n\r\n <h2>\r\n Governing Law & Jurisdiction\r\n <\/h2>\r\n\r\n <p>\r\n These Terms & Conditions shall be governed and interpreted\r\n in accordance with the applicable laws of Bangladesh.\r\n <\/p>\r\n\r\n <p>\r\n Any dispute arising in connection with these Terms shall\r\n be subject to the jurisdiction of the competent courts\r\n of Bangladesh, subject to applicable law.\r\n <\/p>\r\n\r\n <\/section>\r\n\r\n <\/article>\r\n\r\n<\/div>\r\n\r\n<\/main>\r\n\r\n\r\n\r\n\r\n<section class=\"container\">\r\n\r\n <div class=\"cta\">\r\n\r\n <div>\r\n\r\n <h2>\r\n Have Questions?\r\n <\/h2>\r\n\r\n <p>\r\n Need clarification about a booking, visa service\r\n or these terms? Our team is here to help.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n <a\r\n href=\"https:\/\/ranesapvtbd.com\/?page_id=156\"\r\n class=\"cta-button\"\r\n >\r\n Contact Us \u2192\r\n <\/a>\r\n\r\n <\/div>\r\n\r\n<\/section>\r\n\r\n<\/body>\r\n<\/html>\r\n\r\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms & Conditions | Ranesa Home \/ Terms & Conditions Terms & Conditions Please read these terms carefully before using our visa, travel, flight, hotel, tour or consultancy services. Last Updated: 01 November 2026 On This Page 01 \u2014 General Terms 02 \u2014 Booking 03 \u2014 Payment 04 \u2014 Cancellation 05 \u2014 Visa Processing 06 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-169","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/pages\/169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=169"}],"version-history":[{"count":100,"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/pages\/169\/revisions"}],"predecessor-version":[{"id":1784,"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=\/wp\/v2\/pages\/169\/revisions\/1784"}],"wp:attachment":[{"href":"https:\/\/ranesapvtbd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}